EAP: Cannot Cancel duplicate Payment Request when setup with No Workflow Approval (Doc ID 2352798.1)

Last updated on MARCH 07, 2023

Applies to:

Goal

Payment Request Template is setup with Workflow Approval = AP - Review - No Workflow Approval.

Once the Submitter submits the Payment Request, the Reviewer can only review the Payment Request or make a change to it prior to submitting it for Approval.

There is no way for the Reviewer or Submitter to Cancel or Deny the Payment Request once the Submitter submits the Payment Request.

So, if there is a scenario where duplicate Payment Requests are created, there is no way to Cancel or Deny the duplicate Payment Request.

Is there a fix that resolves this issue?

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.