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E-PORTAL: Getting 'xml Is Invalid' Error Message Using PeopleTools 8.56 Classic Plus on Solaris Environment (Doc ID 2352866.1)

Last updated on MAY 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal Technology

Getting 'xml is invalid' error message using PeopleTools 8.56.06 Classic Plus on Solaris 11.3 Operating System.

While doing search or clicking 'Return To Search' Users getting 'xml is invalid' error message popup on browser. Clicking OK, and page will endlessly
keep on processing.

Note 1: switch off the classic plus option for the components, it works fine.
Note 2: Issue doesn't replicated on windows/Other operating system.



ERROR
-----------------------
'xml is invalid'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


REPLICATION SAMPLE 1
1. Navigate to Message catalog
2. Search for any Message set number, let say 23. Click search
3. Click return to search, xml is invalid error appear

REPLICATION SAMPLE 2
1. Navigate to System process request page
2. Click on search for any run control id and select any value

REPLICATION SAMPLE 3
1. Navigate to configure Transactions page
Navigation: Set Up HCM > common definitions > approval > Transactions

Configuration:

2. Click on search OR find any value and then click return to search

Note: Issue persists on 8.56.05 as well


Attached replication screenshot to the KM document.

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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