EMM: Supplemental Data Images Not Showing In Work Order Once More Than 25 Images Are Added

(Doc ID 2353309.1)

Last updated on JANUARY 25, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We have created a supplemental data record to allow for images to be selected on the work order task to give the maintenance technician the ability to see the part in question. These display fine until more than 25 images are added to the record. Then none of the images are displayed in the work order any longer. We are on PeopleTools version 8.54.24 and Image 11.

Expected Behavior
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The expectation is that when one adds more than 25 images, they will continue to be available to display on the work order.

Steps
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This issue can be replicated by performing the following steps:

1) Set up a Supplemental Data field and add 25 images to the field.
2) Create a Work Order.
3) Link to Supplemental Data within the Work Order.

Cause

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