EMM: Labor Assignment Workbench Is Slow

(Doc ID 2353330.1)

Last updated on JANUARY 25, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Labor Assignment Work Bench in the Maintenance Management WorkCenter is slow to load. The issue has existed since go live.

Component and Page Name: WM_LABOR_ASSIGN_WB


Expected Behavior
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Expect the Labor Assignment Work Bench in the Maintenance Management WorkCenter is load without any discernible lag time.

Steps
------------
This issue can be replicated by performing the following steps:

1) Navigate to the Maintenance Management WorkCenter.
2) Click on the link to load the Labor Assignment Work Bench.

Business Impact
--------------------------
Whenever this is run it can take between 5 to as long as 50 seconds to load. We have tried to reduce the number of entries to show which does appear to speed it up a little, but it still takes a long time. Some of our end users are in and out of this pretty often throughout the day so this creates issues for them to get their work done.

Cause

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