Merge Criteria Returning Invalid Dates/times In Email

(Doc ID 2353435.1)

Last updated on FEBRUARY 09, 2018

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Dialog

ACTUAL BEHAVIOR
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The date field is not getting displayed in the email sent from OLM

EXPECTED BEHAVIOR
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The field format should ideally be the selected while merging the email document.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Dialog with document which has date field from Merge (Profile fields)
2. add date field for the format DD/MM/YYYY
3. Trigger mail from Event


Cause

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