Supplier User With Admin Roles Changes Password For Supplier User, System Does Not Save Changes

Last updated on FEBRUARY 09, 2018

Applies to:

Symptoms

A user with Supplier Admin roles changes a Supplier User password and the system does not save the changes.

The issue can be reproduced at will with the following steps:
1. As a Supplier Admin, create a new Supplier User either in the Supplier Portal under Maintain Supplier Information>User Profiles OR in the Employee Portal under Suppliers>Supplier Information>Add/Update Suppliers>Define Supplier User
2. When saving the information, the Supplier User CAN login with that password
3. Now return as the Supplier Admin to the pages mentioned in Step 1, and change the password of the user and save it.
4. When trying to login as the Supplier User with the newly changed password, the Supplier User cannot login unless they use the first password created. 

The system is not saving the changed password.

Changes

Cause