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E-MCF: Emails With No Attachments Are Created As Attachments (Doc ID 2353823.1)

Last updated on JANUARY 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Sample Environment:
Tools 8.55.19 ( upgraded from 8.55.17)
CRM 9.2 Image 10 or 11.  

When email with no attachment is loaded, the email body/content is processed as an attachment.   i.e an attachment is created.

Expected behaviour:
For the emails without attachments, the content of the mail would be visible as inline email body via Main Menu -> Correspondence - Search Inbound email - > Email tab. ( in the email message viewer )


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