Banking Tile Not Displaying Payment Distribution Instructions If RCD 0 Has Pay System As Other

(Doc ID 2354296.1)

Last updated on JANUARY 30, 2018

Applies to:

PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Banking Tile is not displaying payment distribution instructions if RCD 0 has payroll system as 'Other' and RCD 1 as 'Global Payroll'. It displays message as 'There are no Types of Payroll that have been defined. Please contact your Payroll Administrator.' Payment Distribution is displayed if payroll system of RCD 0 is updated to Global payroll.

ERROR:

There are no Types of Payroll that have been defined. Please contact your Payroll Administrator.


STEPS
The issue can be reproduced at will with the following steps:
1. Set Empl RCD 0 with payroll system as ‘Other’.
2. RCD 1 with payroll system as ‘Global Payroll’
3. ESS – Banking Tile not displaying Payment distribution Instructions.
> Payment Distributions section- "There are no Types of Payroll that have been defined. Please contact your Payroll Administrator."

Cause

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