E-PORTAL: PT8.55.13 The "Agent - My Cases" Pagelete Lost Navigation When Clicking On a "Case Number"

(Doc ID 2354470.1)

Last updated on JANUARY 31, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleCode

ACTUAL BEHAVIOR
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After PT Upgrade Patch from PT8.55.08 to PT8.55.13 the "Agent My Cases" pagelete invoked over Portal Hub, opens a new page, but does not maintain the HUB header. Navigation is lost, user can't get back to Portal HUB.

Cause

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