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E-RD / NVIS: Reporting Console Favorites Displays Multiple Process Instances For NVision (Doc ID 2355564.1)

Last updated on JUNE 18, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.
Duplicate or multiple displayed rows from Reporting Console do not occur when nVision processes are run from regular Reporting Tools > nVision menu navigation.

Symptoms

On : 8.55.18 version, Report Distribution

Actual Behavior

Reporting console Favorite shows duplicate or multiple process instances

Steps to replicate. Add a "Folder" to your reporting console favorites.
Then Add a report under folder for your favorites.
When we run a report and you click the [+] plus sign to the immediate left of the report name, additional rows for the same process instance show up.
Looks like when we click the [+] sign , it expands the folder and the icon stays as [+]. may be this should go to [-] to collapse the folder instead.

Expected Behavior

Only a single row should be displayed for selected nVision Process Instance.

Steps

The issue can be reproduced at will with the following steps:

1. PeopleTools 8.55

2. {Select a Business Unit}

3. Reporting Tools > Reporting Console > "Click here to setup display
preferences"

4. My Favorites > "Add"

5. Select "Process Bookmarks"

6. Select "nVision Report Request"

7. Business Unit - Select a Business Unit

8. Hit "Bookmark Selected"

9. Run an initial nVision Process

10. Reporting Tools > Reporting Console

11. Expand "My Favorites"

12. Click the downward pointed arrow to the right of "Detailed Financial
Statement"

13. Click "Run"

14. Under "Output Options" select:

a. Type - Web
b. Format - Microsoft Excel Files (*.xls)

15. NOTICE THE DUPLICATION OF THE PRCSINSTANCEs.

Cause

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