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E-CLOUD: When Installing PUM Using Cloud Manager Provisioning Of The Windows Client Fails With Error "Invalid storage volume(Compute-xxxxxxx/ does not exist" (Doc ID 2355593.1)

Last updated on OCTOBER 15, 2021

Applies to:

PeopleSoft Cloud Manager - Version 05 and later
Information in this document applies to any platform.


On : 5.02 version, PeopleSoft Cloud Manager

When installing FSCM PUM Image 25 using Cloud Manager the installation fails with the following error


2018-01-25 20:02:50,797 DEBUG Return Msg: {"message": ["Invalid storage volume(Compute-xxxxxxx/ does not exist"]}
2018-01-25 20:02:55,804 INFO Starting new HTTPS connection (1):


DEBUG Return Msg: {"message": ["Invalid storage volume(Compute-xxxxxxxxxx/ is not online"]}

message': 'Failure in environment provisioning!',
'stackId': u'xxxxxxxxxxxxx-xxxxxx'},
'taskStatus': 'FAILED',
'taskSubType': u'createPillar',
'taskType': u'OPC'}
2018-01-25 15:46:01,159 DEBUG {"eventType": "TASK_EVENT", "data": {"hostId": 0, "taskSubType": "createPillar", "taskId": "xxxxxxxxxxxxxx-xxxxxxx", "taskStatus": "FAILED", "taskResult": {"stackId": "xxxxxxxxxx-xxxxxx", "message": "Failure in environment provisioning!", "envName": "PUMTest1", "envDetails": null}, "taskType": "OPC"}}
2018-01-25 15:46:01,160 INFO Starting new HTTP connection (1):
2018-01-25 15:46:01,241 DEBUG "POST /PSIGW/RESTListeningConnector/PSFT_PA/EVENTPROCESS.v1/event HTTP/1.1" 200 20
2018-01-25 15:46:01,243 DEBUG After sending event to CM!


The issue can be reproduced at will with the following steps:
1. Install a PUM FSCM 9.2 environment using Cloud Manager 5.02
2. Observe the error as reported


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