ELM 9.2: ELM_DUMMY_USER@ORACLE.COM Appears In The TO Field While Sending Mail Using BCC

(Doc ID 2355826.1)

Last updated on FEBRUARY 01, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
ELM_DUMMY_USER@ORACLE.COM is appearing in the TO field while sending mail using BCC option to mass users.


EXPECTED BEHAVIOR
-----------------------
To:field should be blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Compose Ad Hoc notification and Announcement
2. Leave To: field blank and populate BCC: field
3. Process notification and review output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send Ad hoc notifications using the BCC option.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms