ELM 9.2: LM_NOTIFY_ANN Process Throws Error 'LM_LG_NOTIF_VW1' NOT FOUND IN SCROLL LEVEL 0'

(Doc ID 2356179.1)

Last updated on APRIL 17, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When customer runs Ad Hoc Notify and Announce, the process monitor shows 'No Success' but the notification is being sent.

Message Log shows error 'LM_LG_NOTIF_VW1' NOT FOUND IN SCROLL LEVEL 0'

EXPECTED BEHAVIOR
-----------------------
Process should show Success if the notifications are being sent.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Learning > Notifications > Ad Hoc Notify and Announce
2. Schedule Notification to run
3. Note Process Monitor status 'No Success', view notification sent - View Message Log Error 'LM_LG_NOTIF_VW1' NOT FOUND IN SCROLL LEVEL 0'

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms