Fluid Termination approval page throwing SQL error: ORA-22835: Buffer Too Small For CLOB To CHAR Or BLOB To RAW Conversion (actual: 4058, Maximum: 4000)

(Doc ID 2356347.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : HCM 9.2, Workflow

ISSUE STATEMENT
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Fluid Approvals page for Terminations is throwing an error while loading if the comments for the transaction exceed 4000 characters in length.
 
ERROR
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File: E:pt85513b-retailpeopletoolssrcpspcmpcmosql.cppSQL error. Stmt #: 760 Error Position: 243 Return: 22835 - ORA-22835: Buffer too small for CLOB to CHAR or BLOB to RAW conversion (actual: 4058, maximum: 4000)

 
STEPS
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The issue can be reproduced with the following steps:

1. Submit a Termination transaction with comments over 4000 characters in length.
2. Log in as the approver and attempt to use Fluid approval pages to work the transaction

Cause

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