Fluid: Receive a Message Box With the Message 'Unread Discussions' When Clicking Comments or Attachements

(Doc ID 2356435.1)

Last updated on FEBRUARY 01, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Approver is getting error when trying to access Line attachment in Fluid Expense Report.

Steps:
-----------
1) Approver opens an Expense Report in Fluid Approval.
2) open the Expense Line detail.
3) Click on View Attachments.


Expected Behavior:
---------------------
User should get the following message "This Transaction does not have any Comments or Attachments data to View."

Actual Behavior:
------------------
A message pops up stating "Unread Discussions" 

Note:

A) Similar issue can happen for any other transaction in Fluid Approvals. 

B) Similar issue was also reported when the follow steps was performed in PO

1. VP1 create a PO in US003, trigger approval workflow.
2. Save PO, click on View Approvals link.
3. Expand Review Lines section, notice the comments icon shows blank.
4. Click on the icon

Cause

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