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ELM 9.2: Fluid Content Viewer Error when Launching AICC Content (Doc ID 2357982.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When using the Fluid My Learning Page, if Learner launches AICC content, receive an error message. 

Steps to Replicate the Issue:

1. Log in as a Learner
2. Navigate to Fluid Employee Self-Service Tile > Learning Tile > My Learning Tile, My Learning Page. Course Launch in fluid Mode{click} Launch for AICC Content.
3. Notice an error has occurred: Error - LMS did not return a valid status code, {click} OK button to view debug information to send to technical support. 




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