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E-PORTAL: When working In Structure And Content For Fluid Homepages, The Breadcrumbs For The Structure And Content Disappear. (Doc ID 2357985.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Content Management

ACTUAL BEHAVIOR
---------------
When working in structure and content for Homepages, the breadcrumbs for the structure and content disappear when you are in the 'tile content tab' and you click on save.

EXPECTED BEHAVIOR
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You should not lose the navigation for the structure and content when updating 'tile content' in structure and content Fluid Homepages.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to PS
2. Navigate to Root > Fluid Structure Content > Fluid Homepages >
3.Click on Edit "Self Service" Homepage
4. Navigate to the tab for "Tile Content" and uncheck or check any Tile
5. Click on " Save" and you will lose the breadcrumbs for the structure and content you were just in.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate back to the structure and content.

Changes

 

Cause

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