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Selecting Certain Classes from the Fluid Class Search Results Causes the Page to Hang and Eventually Time Out. (Doc ID 2358009.1)

Last updated on MAY 23, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Fluid Class Search

ACTUAL BEHAVIOR
---------------
When the Class Attribute associated with a class contains a special character, like a comma or period, clicking on the class in the search results to get the details results in a blank page and the data never loads.

EXPECTED BEHAVIOR
-----------------------
Expect the class details to display.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to self service as a student and click on Manage Classes > Class Search and Enroll.
2. Search by keyword for a class that includes a comma or period in the class attribute.
3. When the class appears in the search result set, click on it to get the details.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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