After PTools Upgrade, NAVBAR Will Not Load

(Doc ID 2358463.1)

Last updated on FEBRUARY 07, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On : 8.55 version, Upgrade

After upgrading to PeopleTools 8.55.18 and login in the PeopleSoft HCM Application, the following error occurs in the AppSrv.log.  For the user, the NAVBAR will not load, but no error:

ava Exception:java.lang.NoSuchMethodError: registering java class PeopeSoft.PeopleCode/SysVar

  PTNUI.NavBarContentArea.Security.OnExecute Name:getSSID PCPC:199 Statement:6

  Called From:PTNUI_NAVBAR.Activate Statement: 11

The given error arose while registering native methods for the noted java class.

The issue can be reproduced at will with the following steps:
1. login to PIA

The issue has the following business impact:  Unable to access Nav Bar.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms