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E-SEC: MSS Fluid Homepage Employee Snapshot Authorization Error (40,20) when user trying to see employee snapshot (Doc ID 2358894.1)

Last updated on JUNE 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

When configuring Manager Self Service dashboard on Fluid Homepage and trying to access the link to Employee Snapshot the user gets an error and cannot access the page.

The user has been granted manager access to the Employee Snapshot tile. Once managers click on the tile from MSS homepage, they are presented a list of their direct reports, if manager clicks in one of the employee's listed an error occurs.

What security is needed and how is is managed to grant access to the Activity Guide for Employee Snapshot?
 

ERROR
-----------------------
"You are not authorized to access this component. (40,20)"

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. user logs in to HR9.2

2. Clicks on Manager Self Service homepage

3. Clicks on Employee Snapshot

4. Clicks on user's name returned in list and get the error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access page without error

Changes

 

Cause

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