Billing Standard Request Settings Can Create Remittance Files With Zero Amount

(Doc ID 2359331.1)

Last updated on FEBRUARY 09, 2018

Applies to:

PeopleSoft Enterprise CS Brazil - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.0, with Brazil Localizations applied, the amount of an invoice in the remittance files is being generated as zero.

On the Billing Standard Request, not selecting “Selecionar Fatura” and use balance due “Utilizar Saldo Devido” options, the amount in the remittance files is correct. When the “Selecionar Fatura” is selected, and use balance due “Utilizar Saldo Devido” are not selected, the amount in the remittance file is being generated as zero.

ACTUAL BEHAVIOR
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The amount included in the remittance file is being created as zero using certain setup on the Billing Standard Request.

EXPECTED BEHAVIOR
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The amount in the remittance file should be correct regardless of the Billing Standard Request setup.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up SACR, Product Related, Student Financials, Billing, Billing Standard Request;
2. Select a Billing Standard Request;
3. Uncheck the “Selecionar Fatura” and “Utilizar Saldo Devido flags and save the changes;
4. Generate the remittance file with zero amounts.



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Changes

 

Cause

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