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Application Report Does Not Print MS Word Resume Attachments (Doc ID 2359459.1)

Last updated on APRIL 04, 2025

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When printing an application, if resume attachment is a MS Word (doc or docx) file type, the resume does not get included in the print job.


The issue can be reproduced at will with the following steps:
1. Navigate to Recruiting -> Search Applicants.
2. Find an applicant.
3. Attach a docx file type resume to application.
4. Try to print application with resume.
5. In printed result resume does not appear.



Cause

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In this Document
Symptoms
Cause
Solution
References


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