APPLICATION REPORT DOES NOT PRINT MS WORD RESUME ATTACHMENTS

(Doc ID 2359459.1)

Last updated on FEBRUARY 15, 2018

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Manage Applicant.

When printing an application, if resume attachment is a MS Word (doc or docx) file type, the resume does not get included in the print job.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Recruiting -> Search Applicants.
2. Find an applicant.
3. Attach a docx file type resume to application.
4. Try to print application with resume.
5. In printed result resume does not appear.



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms