Unexpected Page Prints After Overflow Check

Last updated on FEBRUARY 09, 2018

Applies to:

Symptoms

Unexpected page prints after overflow check.

When printing a check from the Pay Cycle Manager, and the check has enough detail lines to overflow onto a second page:
1)  The first page prints fine with the check image and the prescribed maximum detail lines
2)  The second page prints fine with the overflow detail lines and no check image on the designated second printer
3)  Unexpectedly, a third page prints on the first printer: that page includes the overflow detail lines and a repeat check image.


STEPS
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The issue can be reproduced at will with the following steps:
1. Print a check from the Pay Cycle Manager where the check has enough detail lines to cause overflow onto a second page.

Changes

Cause