How To Receive Substitue Items And Make Sure The PO Line Is Closed For That? (Doc ID 2359529.1)

Last updated on APRIL 17, 2023

Applies to:

Goal

Customer has special scenario where when raise a PO for an item x, the vendor is sending the substitute item Y which is not in Item master for our customer. Currently they are following below steps and because of this the Receipts are in Open status, as well as the PO line and the Inventory replenishment is not working as expected.

1. Create a PO for Item 1000 ( 50 EA in a BX )
2. Dispatch it

Vendor ships sub item not in Item Master at different packaging than item 1000, this is 40 EA in a BX
3. Create receipt for PO for the Item 1000 so that line will close, but do not check the Interface Receipt checkbox so that it does not put away 50 EA into Inventory.
4. Express putaway item 1000 to put away 40 EA to Inventory

Let me know if there is a better way to handle this scenario.
 

Solution

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