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E-DPK: Installation Of HCM 9.2 Image 25 On Windows 2012 R2 Fails At "Deploying Oracle Database Server" And Log Shows "Puppet apply of [pt_profile::pt_oracleserver] failed" (Doc ID 2361301.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Updates and Fixes

Installation of HCM 9.2 Image 25 on Windows 2012 R2 (on VMWare) failed at "Deploying Oracle Database Server", the {BASE_DIR}\db\oracle-server\12.1.0.2\ folder is incomplete, and the log shows the following failure:

ERROR
-----------------------
2018-02-08 16:11:32 -0500 Puppet (debug): Processing report from xxxxxxxxxxxx.xxxxx.xxxxxx with processor Puppet::Reports::Store
2018-02-08T16:11:32Eastern Standard Time psftutils.py ERROR : Execution of Puppet command returned code [6]
2018-02-08T16:11:32Eastern Standard Time psftutils.py DEBUG : Leaving apply_puppet_profile_sync
2018-02-08T16:11:32Eastern Standard Time psft_environment.py DEBUG : Puppet apply of [pt_profile::pt_oracleserver] failed
2018-02-08T16:11:32Eastern Standard Time psftutils.py DEBUG : Script execution ended at [2018-02-08:16:11:32]
2018-02-08T16:11:32Eastern Standard Time psftutils.py DEBUG : Script execution status [Failed], time taken [00:26:20]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform a cleanup of HCM PUM 24
2. Setup HCM PUM 25

Changes

 

Cause

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