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E-FTP:File Attachments To SFTP Servers Fails. (Doc ID 2363396.1)

Last updated on MARCH 22, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

8.55 version, File Attachments

When attempting to attach files to PeopleSoft,
the following error occurs.

ERROR
-----------------------
SAPPSRV.14962 (329) [2018-02-18T09:51:36.155 B037922@172..0.0.10(FIREFOX 58.0; WIN7) ICPanel] aOKOY+gfVzIH2A - B037922 (1) While processing where:
PSAPPSRV.14962 (329) [2018-02-18T09:51:36.155 B037922@172.0.0.10 (FIREFOX 58.0; WIN7) ICPanel] aOKOY+gfVzIH2A - B037922 (1) specified (masked) URL = "sftp://dev-file-tfr.com/psoft_attachments/po/dev/".
PSAPPSRV.14962 (329) [2018-02-18T09:51:36.155 B037922@172.0.0.10 (FIREFOX 58.0; WIN7) ICPanel] aOKOY+gfVzIH2A - B037922 (1) specified local file name = "logs.txt".
PSAPPSRV.14962 (329) [2018-02-18T09:51:36.156 B037922@172.0.0.10(FIREFOX 58.0; WIN7) ICPanel] aOKOY+gfVzIH2A - B037922 (1) EvalAddAttachment (error): return code (8) indicates attempt to upload file to storage failed.
PSAPPSRV.17221 (596) [2018-02-18T09:52:06.989 B037922@172.0.0.10 (FIREFOX 58.0; WIN7) ICPanel] aOKOY+gfVzIH2A - B037922 (0) lpszAction is (null)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use the debug utilities page to attach a file via sftp
2. not able to attach a file


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot attach files to PeopleSoft.

Cause

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In this Document
Symptoms
Cause
Solution
References


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