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AR 9.2: Interest Charges Marked As A Collection Item Are Showing On Dunning Letters. (Doc ID 2363914.1)

Last updated on MARCH 09, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Interest charges marked as a collection item are showing on Dunning Letters. Dunning Letters are set up to exclude Collection items.
 

EXPECTED BEHAVIOR
-----------------------
Dunning Letters generated according to setup parameters which exclude collection items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set Dunning Method to Exclude Collection Items
2. Generate Dunning Letters

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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