E- IH/Portal: Theme Builder And Macro Sets Not Applying

(Doc ID 2364018.1)

Last updated on FEBRUARY 26, 2018

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Branding

ACTUAL BEHAVIOR
---------------
Using Theme Builder and Macrosets, Theme branding is not being applied, even if theme is set the system default. cookie is also not showing updates.

EXPECTED BEHAVIOR
-----------------------
Theme branding should apply

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA.


Changes

 

Cause

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