E-PORTAL : 8.56 Single Signon/Unified Navigation not working in LB environments
(Doc ID 2364547.1)
Last updated on JUNE 02, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
When single signon and Unified Navigation is configured between Interaction Hub and content providers like HCM in a Load Balanced environment , when users navigate from Interaction Hub to a content provider link, they get logged out
For the same setup when not using the load balancer everything works correctly.
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