E-ES: Case Solution Search in CRM Errors but Global search is Returning Results

(Doc ID 2364571.1)

Last updated on FEBRUARY 22, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When the user is trying to search a solution using keywords, in HR HelpDesk page, the following message is shown:

Invalid Filter formation (262, 799)

Cause

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