AR9.2: Error When Delete Maintenance Group Page data is inconsistent with database

(Doc ID 2364878.1)

Last updated on FEBRUARY 23, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 version, Maintenance Worksheet

Getting Page data inconsistent with database error for Finalized Worksheet Write off Entry Type.

1. Enable Write-Off Approval Workflow
2. Created worksheet for a customer under Worksheet Selection .
3. At bottom click on Build Worksheet Action push button under Worksheet Selection. Worksheet application page opens with ITEM details, if not Create Items with same customer and accounting date and Add items by Add items button.
4. Select Items by Sel check box and provide Type and Reason Code and Save.
5. Click on Worksheet Action hyper link , Worksheet Action Page opens successfully.
6. Click on Create/Review Entries push button.
7. Click on Delete Maintenance Group and say Yes to prompt.
8. Following error occurs:

Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then cancel the page. Reload the page and view any changes made by the other user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition.


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