E-PORTAL: Add To Favorites Generated Error

(Doc ID 2365266.1)

Last updated on MARCH 01, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Environment:
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PT 8.55.19 Dev , PIH 9.1, HCM 9.2 

Issue
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When navigating via PIH the links in a remote nav collections pagelet could not be added to the favorites. They give error " This page can't be added as a favorite, because it is not registered in this portal"


ERROR
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" This page can't be added as a favorite, because it is not registered in this portal"




STEPS
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The issue can be reproduced at will with the following steps:
1.Login to PIH.
2. Add a remote nav collections pagelet to the homepage.
3.In the pagelet click on any link.
4. When the page opens click the Action List and select Add to favorites.
5. See the error " This page can't be added as a favorite, because it is not registered in this portal"

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot add certain remote pages to the local favorites list. The page functionality is not lost but create inconvenience with frequently used pages. Issue is happening in dev instance so end users not yet affected.

Changes

 

Cause

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