ELM 9.2: Hitting 'Return To Class Content' When taking AICC web-based content Logs You Out

(Doc ID 2365818.1)

Last updated on FEBRUARY 26, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When 'Return to Class Content' in LMS (ELM) after taking part of a AICC class using IE11 the system logs you out and present a login screen. Issue does not occur using Chrome.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch AICC content and exit partway through training
2. Relaunch AICC content, using IE 11
3. Note system logs out user and presents login screen

Changes

 

Cause

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