ETL9.2 Error When Manager Adds Comment To Push Back Overtime Requests

(Doc ID 2366199.1)

Last updated on FEBRUARY 27, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to push back overtime request, the following error occurs.

ERROR
-----------------------
Optimistic lock exception at 1%. Please refresh the page try the same operation again. (18081, 1009) EOAW_CORE.Utils.OnExecute
Name:ThrowOptimisticLockException PCPC:26420 Statement:619
Called from:EOAW_CORE.ENGINE.Thread.OnExecute Name:AddComments Statement:585
Called from:EOAW_CORE.ApprovalManager.OnExecute Name:AddComments Statement:252
Called from:HMAF_AWE.WRAPPERS.ApprovalManager OnExecute Name:AddComments Statement:25
Called from:TL_OT_MNGR_LIST.GBL.SavePostChange Statement:112

This error occurs when another program (typically another user working in a separate session) updates the data objects this process wished to change. Retrying the same operation after refreshing the display is likely to work, provided the other user's changes haven't precluded it.

STEPS
-----------------------
1. Manager Self Serice > Time Management > Approve Time and Exceptions > Overtime Requests
2. Click on Employee Last Name link.
3. Enter comments and Push Back the overtime request.

Changes

 

Cause

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