E-PORTAL : Cookie issue with previous guest account and Error in Service Homepage " on login page
(Doc ID 2367294.1)
Last updated on APRIL 25, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]Information in this document applies to any platform.
Symptoms
On PeopleTools version : 8.56 ( Interaction Hub)
Problem Description
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Getting error message saying ' Error has occurred' Error in Service Homepage " on login page , in Interaction Hub environment with People Tools 8.56
Note : Guest user login works fine.
Error Message
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1) Error on Login page : Error has occurred' Error in Service Homepage "
2) Error in Application Log : HomepageTemplate](1) Error in service HomepageT, CREF with URL can not be found: HomepageTemplate](1) (NET.346): Failed to execute HomepageTemplate request
Changes
I-Hub , People Tools is upgraded to 8.56
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |