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E-CA: Change Assistant Error When Adding a Target Database for Upgrade to PeopleTools 8.56 - "psreleaseinfo.exe could not be executed" (Doc ID 2367519.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On :  8.56 version, 'psreleaseinfo.exe could not be executed'.

While trying to enter the information for the Target database for a PeopleTools upgrade, the following error is received:

ERROR
-----------------------
'psreleaseinfo.exe could not be executed'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Go to the Tools menu and Upgrade PeopleTools.
  2. Click Next in the Change Package Wizard.
  3. Click the Create button in the top right corner of the Change Package Wizard window.
  4. Fill in the required fields to add a new database.
  5. Click Next.
  6. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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