E-CA: Change Assistant Error When Adding a Target Database for Upgrade to PeopleTools 8.56 - "psreleaseinfo.exe could not be executed"
(Doc ID 2367519.1)
Last updated on JULY 21, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.
On : 8.56 version, 'psreleaseinfo.exe could not be executed'.
While trying to enter the information for the Target database for a PeopleTools upgrade, the following error is received:
'psreleaseinfo.exe could not be executed'
The issue can be reproduced at will with the following steps:
- Go to the Tools menu and Upgrade PeopleTools.
- Click Next in the Change Package Wizard.
- Click the Create button in the top right corner of the Change Package Wizard window.
- Fill in the required fields to add a new database.
- Click Next.
- Error occurs.
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