eProcurement Catalog Loads Slowly

(Doc ID 2368075.1)

Last updated on MARCH 01, 2018

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

It takes time to load the eProcurement Catalog.

Time can vary based on the number of items in the catalog i.e. Catalog with 216 items can take 1 minute to load, an item with only 28 items can load in about 10 seconds.

These are the recreation steps:

1. Log in with an ID with eProcurement access
2. Navigation: Main Menu --> eProcurement --> Requisition
3. Enter a Business Unit, then click Add
4. On the Requisition Settings page, select OK at the bottom
5. From the Create Requisition page, click on one of the two newly created catalogs created
6. Wait several seconds/minute for catalog to load
7. Catalog finally loads and displays items in it

Changes

To be decided

Cause

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