Purchase Order Acknowledgement Alert (POA_ALERTS) Process Abends at Step POA_ALERTS.ChckViol.AckDisp
(Doc ID 2368209.1)
Last updated on JANUARY 04, 2021
Applies to:
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Purchase orders Run Acknowledgement Alerts (POA_ALERTS) process fails with unique constraint error.
Steps to reproduce the issue:
The issue can be reproduced at will with the following steps:
Replication steps:
1. Open two internet browsers.
2. Purchasing > Purchase Orders > Dispatch POs. Take one already dispatched PO. Dispatch the same PO in both the windows same time. (It can be also multiple user dispatching same PO same time).
3. PS_PO_DISPATCHED table is populated with two entries for the same PO with same DATETIME_DISP field but with different Process Instance.
4. Purchasing > Purchase Orders > Acknowledgements > Run acknowledgement Alerts. Run the acknowledgement alert process for the PO related BU/Buyer/Vendor.
5. Job runs to No Success with the unique constraint error.
Error:
Process 8738024 ABENDED at Step POA_ALERTS.ChckViol.AckDisp (SQL) -- RC = 805
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |