Purchase Order Acknowledgement Alert (POA_ALERTS) Process Abends at Step POA_ALERTS.ChckViol.AckDisp (Doc ID 2368209.1)

Last updated on JANUARY 04, 2021

Applies to:

Symptoms

Purchase orders Run Acknowledgement Alerts (POA_ALERTS) process fails with unique constraint error.

Steps to reproduce the issue:

The issue can be reproduced at will with the following steps:
Replication steps:
1. Open two internet browsers.
2. Purchasing > Purchase Orders > Dispatch POs. Take one already dispatched PO. Dispatch the same PO in both the windows same time. (It can be also multiple user dispatching same PO same time).
3. PS_PO_DISPATCHED table is populated with two entries for the same PO with same DATETIME_DISP field but with different Process Instance.
4. Purchasing > Purchase Orders > Acknowledgements > Run acknowledgement Alerts. Run the acknowledgement alert process for the PO related BU/Buyer/Vendor.
5. Job runs to No Success with the unique constraint error.

Error:

Process 8738024 ABENDED at Step POA_ALERTS.ChckViol.AckDisp (SQL) -- RC = 805

Cause

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