Web Server Cannot Retrieve Bar Code Image Used On Boleto In Oracle Cloud Environment

Last updated on MARCH 02, 2018

Applies to:

Symptoms

On Campus Solutions 9.0 with Brazil localizations applied, the PeopleCode FUNCLIB_BRA.PRINT_BTN.FieldFormula has a hardcoded directory. In certain configurations, the web server cannot retrieve the bar code image for the Boleto printing.

ACTUAL BEHAVIOR
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Hardcoded directory name in the PeopleCode prevents the bar code from being accessed and printed on the Boleto.

EXPECTED BEHAVIOR
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Regardless of environment topology, the bar code should be found and printed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Bank Collection Brazil, Load Items Bra;
2. Select a run control;
3. Complete the run control;
4. Submit the process to the process scheduler.

Changes

Cause