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On-Demand Event Maintenance Issue: Wrong Empl Record Number used when Ben Admin Event Options were Prepared (Doc ID 2370123.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Empl Record value displayed on the On-Demand screen for an Emplid is not connected to the Employee Record # of the JOB record that is being processed.

An event associated with empl rcd nbr 1-ben rcd nbr 1 is showing as being associated as empl rcd nbr 0-ben rcd nbr 1 after the On Demand COBOL process is run.

STEPS
-----------------------
1. hire an employee with empl rcd nbr 1-ben rcd nbr 1 and process the elections
2. create a BIR event for this employee
3. prepare the elections for BA entry using On Demand
4. Check the info on the On Demand page - it shows empl rcd nbr 0-ben rcd nbr 1, which is not correct


Cause

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In this Document
Symptoms
Cause
Solution
References


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