My Oracle Support Banner

E-PORTAL: When clicking the Home Button the user is logged out (Doc ID 2370457.1)

Last updated on MARCH 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

ACTUAL BEHAVIOR
---------------
Home button icon causes kickout

A user is logged into the application and click the Home button. This causes the the user to be logged out with a message indicating that User ID and Password is invalid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application

2. Navigate to any page within the application

3. Click the home button

4. User is kicked out of the application. Notice that the Node name has changed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.