E-PORTAL: When clicking the Home Button the user is logged out
(Doc ID 2370457.1)
Last updated on DECEMBER 19, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
On : 8.55 version, Portal Technology
ACTUAL BEHAVIOR
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Home button icon causes kickout
A user is logged into the application and click the Home button. This causes the the user to be logged out with a message indicating that User ID and Password is invalid.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to any page within the application
3. Click the home button
4. User is kicked out of the application. Notice that the Node name has changed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |