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E-SEC : User Id's Starting with "DOWN" see the msg : "The application server is down at this time." When logging in with an Invalid Password. (Doc ID 2370592.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


Effects tools : 8.55 Upto the latest current patch of 8.56

When a user ID starts with "DOWN" ie : "DOWNJONES" , "DOWN_TEST" etc  and that user attempts to log into Peoplesoft with an invalid password the message on the log in screen Reads : "The Application Server Is Down at this time" Instead of the Expected message " Your Userid And  / Or Password Are Invalid".

you could see from the URL that the error code returned for users Starting with "Down" is 115  instead of the expected 105 .

All other users are displayed with the correct message on failed log in attempts.


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