'UTF8->UCS2 conversion failed for bind number 21798159' Error Running Enrollment Verification in Canadian French When Student has a Degree
Last updated on MARCH 08, 2018
Applies to:PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.
On : 9.2 version, Student Records Enrollment Verification report
The following error occurs when running the Enrollment Verification in Canadian French when the student has been awarded a degree.
Application Program Failed
Action Type : SQL UPDATE
In Pgm Section : SQLRT: PROCESS-SETUP(BIND)
With Return Code: 09976
Error Message : UTF8->UCS2 conversion failed for bind number 21798159
Stored Stmt : SRCCENVR_I_ENRLVER
SQL Statement : INSERT INTO PS_ENRL_VER_RQ_PRT ( EMPLID, ENRL_VER_SEQ, ENRL_
VER_LINE_NBR, PRINT_HEADER, DETAIL_PRINT_CODE, ENRL_VER_DATA
) VALUES (:1, :2, :3, :4, :5, :6)
The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Enrollment Reporting > Enrollment Verification while logged in using Canadian French language.
2. Search for a student who has a diploma.
3. Attempt to produce the Enrollment Verification.
Issue appears to only affect Oracle database.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms