Unable To Use Delivered "History Email " Template
(Doc ID 2371272.1)
Last updated on AUGUST 03, 2020
Applies to:PeopleSoft Enterprise CRM Support - Version 9.2 and later
Information in this document applies to any platform.
Why are we getting the below error , when tried to use Template: ‘Email History Model 1’
Template ID: 67 Name: Email History - Model 1 Channel: Email
Term ID: 15001975215112649740672001963 Term Name: History Email Last Name
User Preferred Name: History Email Last Name
Email ID 0 not found in the database (17834,8004)
ERMS.InboundEmail.IBEMGet.OnExecute Name:IBEMGet PCPC:1264 Statement:27
Called from:RB_EMAIL_AAF_DL.TermImpl.Email.OnExecu (0,0)
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