2017 1098-T IRS Transmission File Is Missing Amounts For Box 2

(Doc ID 2372716.1)

Last updated on MARCH 12, 2018

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9.2 version, Tax Reporting 1098-T

ACTUAL BEHAVIOR
---------------
We are reporting box 2 amounts on our 1098t for 2017 and the amounts printed but the transmittal file has all 0's for everyone in box 2.
EXPECTED BEHAVIOR
-----------------------
Expect the amount that was printed on the 1098T form would be transmitted to the IRS.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Student financials > taxes > tax reports > 1098-t print

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create the correct transmittal file

Cause

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