EEX 9.2: Report ID Field Value Cannot Be Selected With The Mouse/Cursor On Fluid Approvals Page (EOAWMA_TXNHDTL_FL)

(Doc ID 2372736.1)

Last updated on MARCH 12, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

When approvers select an expense report from the Pending Approvals page to review and approve, they are directed to the Approval Header Detail page (EOAWMA_TXNHDTL_FL). This page allows them to view expense information and perform approval tasks. One of the information available on this page is the expense Report ID field.

There are instances when approvers need to look up information on the expense report they are reviewing and would need to copy the Report ID and use it for lookup in other pages. Currently, the system does not allow them to select this data for copying. Double-clicking on the Report ID or dragging the mouse to select it does not work. The approvers end up either writing down the Report ID or trying to remember it.

This has been challenging for users when they need to look up additional expense report information that are not available in the approval view.

REPLICATION STEPS:

     1.- Log into the FSCM Online Applications as an Expenses Approver User
     2.- At the Fluid Homepage, click on the Approvals tile
     3.- User the Filter to display only Expense Report transactions
     4.- Identify one of the submitted Expense Reports, and click on it to open
     5.- At the Approval Header Detail page (EOAWMA_TXNHDTL_FL), find the Report ID field, and its value next to it
     6.- Confirm that with the use of the mouse/cursor, the User is unable to select the value displayed

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ACTUAL RESULT:

It seems as if numeric field values cannot be selected from the Fluid Approvals page, unlike other alphanumeric field values, such as Reference, Submission Date, etc... This becomes cumbersome for Users to easily copy, and paste the Expense Report ID value to any workstation location.

EXPECTED BEHAVIOR:

Other field values would be easily selected, so the expectation is that Report ID should also be one of them.

Cause

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