My Oracle Support Banner

EAM: Cannot Select Chartfields As Criteria While Doing Search For An Asset (Doc ID 2372761.1)

Last updated on MARCH 19, 2018

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Cannot select chartfields as criteria while performing a search on the Search for an Asset component. When prompting on the Department ID chartfied, the Setid is not promoted to the prompt criteria and as a result, the Department id cannot be found.

Expected Behavior
-------------------------------
The expectation is that the Department ID values for the Business Unit Setid will be displayed for selection.

Steps
---------------
This issue can be verified by performing the following steps:

1) Navigation: Main Menu> Asset Management> Search for an Asset
2) Enter Business Unit.
3) Click on Chartfield Search Criteria.
4) Select Department ID prompt.
5) No value is can be found.

Business Impact
------------------------
The Search for an Asset component cannot be used to perform selective searches for assets.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.