EAM: Cannot Select Chartfields As Criteria While Doing Search For An Asset (Doc ID 2372761.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

Cannot select chartfields as criteria while performing a search on the Search for an Asset component. When prompting on the Department ID chartfied, the Setid is not promoted to the prompt criteria and as a result, the Department id cannot be found.

Expected Behavior
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The expectation is that the Department ID values for the Business Unit Setid will be displayed for selection.

Steps
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This issue can be verified by performing the following steps:

1) Navigation: Main Menu> Asset Management> Search for an Asset
2) Enter Business Unit.
3) Click on Chartfield Search Criteria.
4) Select Department ID prompt.
5) No value is can be found.

Business Impact
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The Search for an Asset component cannot be used to perform selective searches for assets.

Changes

Cause

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