Customer Contact Password Shows Blank but has been Entered

(Doc ID 2372803.1)

Last updated on MARCH 12, 2018

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.


Customer contact information user profile password field is empty even though a password was entered and saved.  This confuses users as to whether a password was entered.

Steps to Reproduce Issue:
1.  Navigate to Customers, Contact Information
2.  Click on User Profile and Password field is empty


Not applicable. 


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms