Customer Contact Password Shows Blank but has been Entered

(Doc ID 2372803.1)

Last updated on MARCH 12, 2018

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Customer contact information user profile password field is empty even though a password was entered and saved.  This confuses users as to whether a password was entered.

Steps to Reproduce Issue:
1.  Navigate to Customers, Contact Information
2.  Click on User Profile and Password field is empty

Changes

Not applicable. 

Cause

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