ELM 9.2 Completion Certificate User has no access or Query Engine returns error. (228,118)

(Doc ID 2372941.1)

Last updated on MARCH 13, 2018

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Goal

Create a custom role which includes PTPT1000. This is the (only) permission list that sits in the role PeopleSoft User.
When the user logs on and tries to print the Certificate of Completion the error pops up saying the user has no permission to run this report.
Add the role PeopleSoft User and the error message is then
Query Engine returns error. (228,118).
The custom role is directly attached to the reports security. When I run the security query all access to XML Publisher is given to this user as well as Query Manager.

Solution

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