App Engine PO_DISPATCH FAX Option Not Creating Pdf In Report Manager

(Doc ID 2373216.1)

Last updated on MARCH 13, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When using the FAX option for dispatching POs, the system does not create a pdf in the Process monitor nor in the Report Manager like it does for EMAIL or PRINT


EXPECTED BEHAVIOR
When using the FAX option for dispatching POs, there should at least be a report created in Report Manager

The issue can be reproduced at will with the following steps:
1. Create a PO
2. Dispatch it using the FAX Dispatch Method
3. Navigate to Process Monitor - notice that the pdf was not generated there
4. Navigate to Report Manager- notice that the pdf was not generated there either.

Due to this issue, users cannot see when a PO has been dispatched when using the FAX method.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms